FAQ Page
How is the pricing shown on your website?
What is the expected delivery timeline?
Ans.
We ship all orders via *India Post Speed Post, the fastest and most reliable courier service currently available. Typically, orders are delivered within 15 to 18 days from shipment. Once your order is dispatched, you will receive a tracking ID to monitor your package in real-time on our website.
How do you ensure the quality of the medicines?
Ans.
Oncostore is an authorized exporter from India, supplying medicines that fully comply with Indian and United States pharmaceutical standards. We hold all necessary certifications and documents to guarantee product authenticity. Every order is shipped directly from India to maintain quality control and safety.
What payment methods are accepted?
Ans.
We accept direct bank transfers to our local bank account in India. This secure and straightforward payment method allows you to complete your purchase conveniently. Payment instructions are provided once your order is placed.
Can I pay in a currency other than US Dollars?
Ans.
All prices on Oncostore are shown and invoiced in US Dollars (USD). If you are ordering from another country and wish to pay in your local currency (such as GBP for UK customers), you can either: - *Email or WhatsApp us* to request local currency payment assistance, or Convert the USD price to your currency on the day of payment using the current exchange rate and send the equivalent amount to our bank account. This flexibility makes payment simple for international customers.
Ans.
All prices displayed on Oncostore are per one strip of medicine, not per full box. We show photos of both full box packing and single strip packing so you can understand packaging options, but the **price listed is always for a single strip*. If you are unsure, please contact our support team for clarification.