Delivery Information
At Oncostore, we prioritize your health and convenience by ensuring a fast, reliable, and transparent delivery service for all your essential medicines. Your trust means everything to us, so we have crafted a delivery process that supports your peace of mind every step of the way.
1. Fastest Shipping Method Always Selected
We commit to shipping your orders using the fastest delivery service available. Currently, all shipments are sent via India Post Speed Post, which is widely recognized for its secure, prompt, and reliable nationwide courier services.
2. Delivery Timeframe: 15 to 18 Days
Our typical delivery window is 15 to 18 days from shipment. We carefully choose the quickest routes and handle every order with utmost care to ensure medicines reach you within this period, considering the urgency of medical needs.
3. Real-Time Tracking Available
For complete transparency, once your order is shipped, we provide a unique tracking ID. You can use this ID to track your shipment in real-time on our website via the “Track Your Order” button. This continuous update feature enables you to monitor your package’s journey from dispatch to doorstep.
4. 40-Day Money-Back Guarantee
We stand firmly behind our delivery promise. If your order does not arrive within 40 days of shipment, you are eligible for a full refund or the option to have your order resent at no extra cost. This money-back guarantee ensures you can shop with confidence, knowing Oncostore values your satisfaction above all.
5. Secure Packaging for Safety and Quality
Medicines require careful handling to maintain their effectiveness. We use high-quality, tamper-proof packaging and follow strict safety standards so that your products arrive in perfect condition.
6. Prompt Order Processing & Notifications
Once your order is placed, our team processes it swiftly. You will receive a shipment confirmation with your tracking details immediately after dispatch, keeping you informed and up to date.
7. Dedicated Customer Support
Our customer service team is always ready to assist with any delivery questions or concerns you may have. Whether you need help tracking your order or have inquiries regarding shipping, support is just a message away.